Fix Pinnacle Video Capture on Pavilion DV6 running Windows 7

If you are getting trouble installing Pinnacle “Dazzle” USB video capture device driver with model DVC100 on Windows 7 and your laptop is HP Pavilion DV6, getting error: Error 1719. The Windows Installer Service could not be accessed. This can occur if the Windows Installer not correctly installed. Contact your support personnel for assistance. Here’s the fix:

Some causes that might be blocking you from installing Pinnacle’s USB video capture device driver with model DVC100 are: incorrect registry settings and value, corrupted windows files (usually msiexec.exe), corrupted installation files.

You can try using our workaround for XP compatibility below:

Open a command prompt (search for CMD in the search box, right click and run as Administrator)
Type SFC/SCANNOW when the CMD window opens.
Once it is completed, type:
msiexec /unreg
to unregister the exe, after that type
msiexec /regserver
to register it again
Open up regedit and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer
Look for imagePath value on the right pane and change the value to the location of msiexec.exe on your laptop

Restart and hopefully this workaround works.

This entry was posted on Sunday, February 7th, 2010 at 11:14 am and is filed under Tips & Tricks. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.